Covid-19 and Activities

Telephone Befriending

City Connections | Health and wellbeing services in London's square mile


City Telephone Befriending volunteers help by making weekly telephone calls to bespoke matched City residents, who may be socially isolated, in need of a friendly conversation and someone to talk to.


Minimum of 6 months, 30-40 mins per week

Purpose of Role

To support people to who may be socially isolated, lonely or just need a social conversation via a weekly telephone call.

Support Provided

  • Telephone Befriender Volunteers will receive tailored training, DBS check and ongoing support from our expert volunteer team.

Skills Required

  • Good communication with a friendly approachable manner.
  • Good listening skills.
  • Patience and understanding.
  • Reliable and able to commit to the agreed schedule.

What's in it for you?

  • Helping someone to be more socially included and maintain wellbeing
  • Doing something that is inspiring and rewarding in your spare time.
  • Join and participate in peer support groups and meet other volunteers.
  • Develop new skills and enhance existing knowledge.
  • Tempo Time Credits for volunteer hours given.

Delivered by Age UK East London on behalf of The City of London Corporation

Get in touch

Here's how you can get in touch with The City Connections Service.
Our Head office: 82 Russia Lane, Bethnal Green E2 9LU
Phone number: 0203 957 9844

Contact form

Click here to fill in our contact form and will get back to you within 2 working days. This website is managed by Age UK East London, 82 Russia Lane, London, E2 9LU.

Registered charity number 1144535. Company number 7687015.
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