Carers UK

Carers UK

Carers UK makes life better for carers.

 

Our telephone Helpline is available on 0808 808 7777 from Monday to Friday, 9am – 6pm or you can contact us by email (advice@carersuk.org

About our Helpline 

We provide information and guidance to unpaid carers. This covers a range of subjects including: 

  • Benefits and financial support
  • Carers rights in the workplace
  • Carers’ assessments and how to get support in your caring role
  • Services available to carers and the people you care for
  • How to complain effectively and challenge decisions

If you feel you need help in these areas, or want to ask a question that might be helpful to you with your caring, please get in touch. We’re not always able to provide the same level of specialist information and support by telephone as we can by email, so if we’re unable to help you in this way over the phone, we will tell you about other ways to get this support including guiding you towards other services and organisations that can offer support. 

Our UPFRONT guide to caring is an online tool to help you find your way through the maze of benefits and entitlements. It is especially useful if you are new to caring – fill in your details, spend a couple of minutes answering questions and we’ll guide you to the information you need. 

The Carers UK Forum is our online community of carers and is available to Carers UK members 24 hours a day, 365 days a year. A few words from a fellow carer who understands what you’re going through can be a lifeline. So whether you need to share an experience, ask a question or simply let off some steam, log in and join the conversation.

Delivered by Age UK East
London on behalf of The
City of London corporation

Get in touch

Here's how you can get in touch with The City Connections Service.
Our Head office: 82 Russia Lane, Bethnal Green E2 9LU
Phone number: 0203 957 9844
Email: info@cityconnections.org.uk

Contact form

Click here to fill in our contact form and will get back to you within 2 working days. This website is managed by Age UK East London, 82 Russia Lane, London, E2 9LU.

Registered charity number 1144535. Company number 7687015.
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