News Page
February 2024
City Advice February Hours
Carers Survey for City and Hackney Dementia Alliance Board
The City & Hackney Dementia Alliance Board is a group of statutory and voluntary sector organisations and people with lived experience of dementia. They work collaboratively to identify gaps and improve services for people with dementia and their families.
They would like to hear about your experiences of services and support as a carer of someone with dementia and have prepared a survey for carers to complete. The information you give will help them understand your situation and needs. It will also help them understand where services are working well or where changes might be needed to improve the support you are offered.
To complete the survey please click on this link: https://forms.office.com/e/6RjvbeXVtq
If you leave your name and contact details at the end of the survey we will be able to tell you our findings and how they have made a difference.
Freedom 65 Haircuts- Discount on haircuts for over-65s
Leonard And Michael Barbers are offering the Freedom 65 Haircut, for customers over 65. Haircuts for over 65s are now at a reduced price of £18 rather than the standard £26. They also offer a discount card where the fifth haircut is completely free. Leonard and Michael Barbers are located at 1-2 Poppins Court Fleet Street, London EC4A 4AX. It is a walk in service, Monday to Friday 9-6pm. Cash or Card. They are predominantly a men’s barbers but can offer a women’s service if you book in advance.
For more information please contact 020 7353 2131 or email: tom@leonardandmichael.co.uk
New Dial-a-Ride booking system
A new app based Dial-a-Ride system will now be available to download and use from Monday 20th November onwards.
Dial-a-Ride is a vital free service that supports older and disabled Londoners, to get them to where they need to be. The new app-based Dial-a-Ride booking system, offers members and caregivers access to an additional channel to the existing telephone booking system and allows members to book journeys and manage their bookings.
What are the changes?
The new app will improve the accessibility and efficiency of the service with customers being able to book more quickly, track where their driver is, update any details related to their ride, and cancel a trip without having to call the contact centre. Dial-a-Ride have recently extended the operating hours of the service, meaning their service operates until midnight on all nights of the week.
Who is eligible for Dial-a-Ride?
You have to become a member to use Dial-a-Ride. Eligiblity criteria and how to apply can be found here.
Further detials about making bookings with Dial-a-Ride can be found here.
New information page on the Government job help website tailored for those working and caring for family, friends and/or neighbours.
The page encompasses details on caregiving support, financial assistance, advice, employer support, and additonal resources. Check out the page here!
We are recruiting volunteers! Get in touch with the team if you are interested in volunteering for We Swim Barbican at info@weswim.club

City Nail Cutting Service
Information on the new free toenail cutting service for the elderly and disabled, provided by Hoxton Health, for City residents. Don’t forget to book your appointment on 020 7739 2533.

December 2023
Carers Survey for City and Hackney Dementia Alliance Board
The City & Hackney Dementia Alliance Board is a group of statutory and voluntary sector organisations and people with lived experience of dementia. They work collaboratively to identify gaps and improve services for people with dementia and their families.
They would like to hear about your experiences of services and support as a carer of someone with dementia and have prepared a survey for carers to complete. The information you give will help them understand your situation and needs. It will also help them understand where services are working well or where changes might be needed to improve the support you are offered.
To complete the survey please click on this link: https://forms.office.com/e/6RjvbeXVtq
If you leave your name and contact details at the end of the survey we will be able to tell you our findings and how they have made a difference.
City Advice Christmas Hours and New Year Plans
City Advice will close at 12 noon on Friday 22nd Dec and reopen on Tuesday 2nd Jan. There will be no service during these times and anyone with an emergency should check the local authority website for details of emergency provision. People can call us from 10am on Tuesday 2nd of Jan.
We will have fewer staff from Monday 18th Dec to Fri 5th Jan so please be aware there may be a delay in responding to referrals, emails or calls.
To get in touch please phone 020 7392 2919 or email city.advice@toynbeehall.org.uk
LIFT Focus Group
Earn £30 – take part in a focus group for City of London community members.
We are looking for members of the local community to take part in a focus group for audience research for LIFT FESTIVAL 2024, London International Festival of Theatre. You will be paid £30 to attend a friendly in-person group discussion about the festival’s communication strategy. We are particularly interested in talking to you if you are not a regular theatre attendee. Please fill in the short form below with an express of interest and we will get back to you if you are selected.
Short form: https://www.surveymonkey.com/r/FY5DZS6
The focus groups are taking place at:
*You will only need to attend one of them.
The Ralph Perring Centre (Golden Lane Estate), Monday 11th December, 4 – 5pm
OR
Portsoken Community Centre, Monday 11th December, 5:45 – 6:45pm
For more information or if you need help completing the survey, please email: laura@liftfestival.com
Freedom 65 Haircuts- Discount on haircuts for over-65s
Leonard And Michael Barbers are offering the Freedom 65 Haircut, for customers over 65. Haircuts for over 65s are now at a reduced price of £18 rather than the standard £26. They also offer a discount card where the fifth haircut is completely free. Leonard and Michael Barbers are located at 1-2 Poppins Court Fleet Street, London EC4A 4AX. It is a walk in service, Monday to Friday 9-6pm. Cash or Card. They are predominantly a men’s barbers but can offer a women’s service if you book in advance.
For more information please contact 020 7353 2131 or email: tom@leonardandmichael.co.uk
Creative Energy Club- Saturday 9th December

New Dial-a-Ride booking system
A new app based Dial-a-Ride system will now be available to download and use from Monday 20th November onwards.
Dial-a-Ride is a vital free service that supports older and disabled Londoners, to get them to where they need to be. The new app-based Dial-a-Ride booking system, offers members and caregivers access to an additional channel to the existing telephone booking system and allows members to book journeys and manage their bookings.
What are the changes?
The new app will improve the accessibility and efficiency of the service with customers being able to book more quickly, track where their driver is, update any details related to their ride, and cancel a trip without having to call the contact centre. Dial-a-Ride have recently extended the operating hours of the service, meaning their service operates until midnight on all nights of the week.
Who is eligible for Dial-a-Ride?
You have to become a member to use Dial-a-Ride. Eligiblity criteria and how to apply can be found here.
Further detials about making bookings with Dial-a-Ride can be found here.
New information page on the Government job help website tailored for those working and caring for family, friends and/or neighbours.
The page encompasses details on caregiving support, financial assistance, advice, employer support, and additonal resources. Check out the page here!
We are recruiting volunteers! Get in touch with the team if you are interested in volunteering for We Swim Barbican at info@weswim.club

City Nail Cutting Service
Information on the new free toenail cutting service for the elderly and disabled, provided by Hoxton Health, for City residents. Don’t forget to book your appointment on 020 7739 2533.


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