Patient Advice and Liaison Services


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Putting patients at the heart of what we do and providing the highest standards is what we aim for at the East London NHS Foundation Trust.

The Patient and Liaison Service (PALS) want to hear what you think of services and how we can improve them for you. It’s great when things go well, please tell us, but when things go wrong, we need to know too.

PALS provides a confidential service which supports patients, relatives, carers or members of the public to get advice and information about our services and to help you find your way around the NHS.

We can help you sort out any problems or issues you have with a Trust service and help you make decisions about your care and treatment.

If you want more information call: 020 7655 4000

Location: East London NHS Foundation Trust, Robert Dolan House, Trust Headquarters, 9 Alie Street, London, E18DE, United Kingdom

Delivered by Age UK East
London on behalf of The
City of London corporation

Get in touch

Here's how you can get in touch with The City Connections Service.
Our Head office: 82 Russia Lane, Bethnal Green E2 9LU
Phone number: 0203 957 9844

Contact form

Click here to fill in our contact form and will get back to you within 2 working days. This website is managed by Age UK East London, 82 Russia Lane, London, E2 9LU.

Registered charity number 1144535. Company number 7687015.
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