Adult Social Care – Request a Carers Assessment

Below is information on requesting a Carers Assessment from social services. City Connections can make a referral for assessment on your behalf. Email info@cityconnections.org.uk or call 0207 957 9844. 

If you are an adult carer for an adult (someone aged 18 or over) living in the City of London you may be able to get support, both for you as an individual and in your responsibilities as a carer. Check out the latest info pack from City Advice on Carers Assessments for detailed information on the process and available support: https://www.toynbeehall.org.uk/wp-content/uploads/2022/07/A-Guide-to-Care-Assessments.pdf

A Carer’s Assessment will be able to consider what support needs you have, whether these arise because of the necessary care and support you provide, whether physical or mental health is affected and as a result whether there is a significant impact on your wellbeing. It may also be able to tell you what support you are entitled to. 

The team will work with you to agree a support plan that sets out how your support needs will be met. The support plan will include an individual budget showing the cost of meeting those needs. Request a carer's assessment to find out whether you are eligible for help from Adult Social Care. It is recommended that you discuss emergency planning with your social worker during your assessment. Alternatively, you can call 020 7332 1224 (Monday to Friday, 9am - 5pm) or email the Adults Duty Team adultsduty@cityoflondon.gov.uk 

Our emergency social work service responds in crisis situations at weekends and on bank holidays and after 5pm on weekdays. For urgent matters, outside of office hours call 020 8356 2300 or visit the City and Hackney Emergency Duty Team webpage for more information. 

If you are a young carer of an adult (someone aged 18 or over), you can request a Carer’s Assessment from the Children and Families Team. Call 020 7332 3621 (Monday to Friday, 9am - 5pm) or email the Children's Duty Team to see if you are eligible for support children.duty@cityoflondon.gov.uk 

Children and Families Emergency Out of hours can be contacted on 020 8356 2710 (outside of normal working hours).